Menttora Academy for Professional Development: From Knowledge to Impact
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Menttora: Academy for Professional
Development (“Menttora,” “we,” “us,” or “our”) respects your privacy and is
committed to protecting the personal information you provide when using our
website, registering for courses and workshops, participating in webinars or
professional development programs, or communicating with us.
This Privacy Policy explains how we
collect, use, disclose and protect personal information in accordance with
applicable privacy laws, including Alberta's Personal Information Protection
Act (PIPA) and, where applicable, Canada's Personal Information
Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
Depending on how you interact with
Menttora, we may collect:
We will generally collect only information
that is reasonably necessary for the purposes described in this Privacy Policy.
2. How We Collect Information
We may collect information when you:
We may also receive information from an
organization registering employees or representatives for a Menttora program
where authorized.
3. How We Use Your Information
Menttora may use personal information to:
Menttora does not sell personal
information as a business practice.
4. Consent
Menttora will generally obtain consent
before collecting, using or disclosing personal information, except where
collection, use or disclosure is otherwise permitted or required by law.
By voluntarily providing information for
the purpose of registering for or receiving a Menttora Service, you consent to
the collection, use and disclosure of that information for the purposes
reasonably necessary to provide the Service.
You may withdraw consent in accordance with
applicable law. However, withdrawing consent may prevent Menttora from
providing certain Services where the information is necessary to deliver them.
5. Professional Development
Communications
If you register for a Menttora course,
workshop or other program, we may send you service-related communications
concerning your registration, payment, schedule, materials or other information
necessary to administer the program.
With the appropriate consent, we may also
send newsletters, announcements and information about upcoming professional
development programs.
Marketing communications will include an
unsubscribe option where required by law.
Menttora intends to comply with Canada's Anti-Spam
Legislation (CASL) when sending commercial electronic messages.
6. Payment Information
Payments may be processed through
third-party payment providers.
Menttora may receive information such as
your name, transaction amount, payment status and billing information. Where
payment is processed by a third-party provider, Menttora generally does not
retain complete payment-card information.
Third-party payment providers may have
their own privacy policies and terms.
7. Third-Party Service Providers
Menttora may use trusted third-party
providers to support the Academy's operations, including services for:
These providers may have access to personal
information only where reasonably necessary to provide services to Menttora.
Menttora will take reasonable steps to
ensure that personal information handled by service providers is appropriately
protected.
8. Information Outside Canada
Some third-party technology and service
providers may store or process information outside Canada, including in the
United States or other jurisdictions.
Information processed outside Canada may be
subject to the laws of that jurisdiction and may be accessible to lawful
authorities in accordance with those laws.
Where required by applicable privacy
legislation, Menttora will provide appropriate notice regarding such
processing.
9. Cookies and Website Information
Our website may use cookies and similar
technologies to:
You can manage cookies through your browser
settings. Disabling certain cookies may affect website functionality.
Menttora may use third-party analytics
services to understand general website usage and improve the Academy's online
presence.
10. Confidentiality
Menttora will take reasonable measures to
protect confidential information provided in connection with its professional
development Services.
However, participants should not share
highly sensitive or confidential business, personal or organizational
information during group workshops or webinars unless necessary.
Menttora cannot guarantee the
confidentiality of information voluntarily disclosed in a group environment
because other participants may hear or access that information.
11. Security
Menttora takes reasonable administrative,
technical and physical measures to protect personal information against
unauthorized access, collection, use, disclosure, loss, theft or destruction.
No electronic system or method of
transmitting information over the internet is completely secure. Therefore,
while we take reasonable precautions, we cannot guarantee absolute security.
12. Retention
Menttora will retain personal information
only for as long as reasonably necessary to:
When personal information is no longer
reasonably required, Menttora will take reasonable steps to securely destroy,
erase or anonymize it, subject to applicable legal requirements.
13. Access and Correction
Subject to applicable law, you may request
access to personal information Menttora holds about you and request correction
of information that you believe is inaccurate or incomplete.
Requests should be directed to our Privacy
Officer using the contact information below.
We may require reasonable verification of
identity before responding to an access request.
14. Privacy Concerns and Complaints
If you have a question, concern or
complaint regarding the handling of your personal information, please contact
Menttora first so that we can review and address the matter.
If you are not satisfied with our response,
you may have the right to contact the applicable privacy regulator, including
the Office of the Information and Privacy Commissioner of Alberta or the
Office of the Privacy Commissioner of Canada, depending on which
legislation applies.
15. Changes to This Privacy Policy
Menttora may update this Privacy Policy
from time to time to reflect changes to our Services, technology, business
practices or applicable legislation.
The current version will be posted on menttora.ca
and will include the applicable “Last Updated” date.
16. Contact Us
For questions, privacy requests, access
requests, correction requests or privacy concerns, please contact:
Privacy Officer
Menttora: Academy for Professional Development
Email: info@menttora.ca
Telephone: 403-383-4109
Website: menttora.ca
© 2026 Menttora: Academy for
Professional Development. All rights reserved.
Last Updated: August 14, 2026
Menttora Academy for Professional Development: From Knowledge to Impact