Welcome to Menttora: Academy for Professional Development (“Menttora,” “we,” “us,” or “our”).

These Terms and Conditions govern your use of the Menttora website, registration for our courses and workshops, and participation in any professional development programs, webinars, training sessions or related services offered by Menttora (collectively, the “Services”).

By accessing our website, registering for or purchasing a Service, or participating in a Menttora program, you agree to these Terms and Conditions.

If you do not agree with these Terms, please do not use the website or Services.

1. Our Services

Menttora provides professional development education and training through:

• workshops and seminars;
• professional development courses;
• webinars and online training;
• customized organizational training;
• conferences and presentations; and
• other educational and professional development programs.

Workshop and course content may be customized for organizations based on their identified needs.

Menttora may modify, update, postpone or discontinue a Service where reasonably necessary.

2. Educational Purpose

Menttora's courses and workshops are designed to provide education, professional development, knowledge and practical tools.

Participation does not guarantee any particular employment, career, organizational, financial, professional or other outcome.

Information presented through our Services may be based on research, professional experience, legislation, policies, standards and best practices available at the time. Such information may change, and participants are responsible for determining how information applies to their particular circumstances.

Menttora does not provide legal, medical, financial, immigration or other regulated professional advice through its general professional development programs unless expressly stated otherwise in writing.

3. Registration and Payment

Registration may require payment of a fee.

Fees, applicable taxes, registration requirements and any specific cancellation or refund conditions will be communicated before or at the time of registration.

You are responsible for providing accurate registration and payment information.

Menttora reserves the right to refuse or cancel a registration where permitted by law, including in circumstances involving non-payment, fraudulent activity, inappropriate conduct or insufficient registration.

Nothing in these Terms limits any consumer rights that cannot legally be excluded or waived.

4. Cancellations, Refunds and Changes

Cancellation and refund terms may vary depending on the course, workshop or Service and will be communicated at registration.

Menttora may cancel or reschedule a program because of circumstances including insufficient registration, instructor availability, illness, technical problems, severe weather, emergencies or circumstances beyond our reasonable control.

Where Menttora cancels a prepaid program and does not provide a reasonable alternative, any refund will be provided in accordance with the applicable cancellation policy and applicable law.

5. Workshop and Course Materials

All Menttora course materials, presentations, manuals, handouts, templates, recordings, graphics, videos, written content, training frameworks and other materials are the intellectual property of Menttora or its licensors unless otherwise stated.

Participants may use materials provided to them for their own professional or educational purposes.

Unless Menttora provides written permission, participants may not:

• reproduce or commercially distribute substantial portions of the materials;
• sell or share course materials with unauthorized individuals;
• record a workshop or course;
• reproduce a Menttora workshop for another organization; or
• use Menttora materials to create or deliver competing training programs.

Registration or payment for a course does not transfer ownership of Menttora's intellectual property.

6. Participant Conduct

Menttora is committed to providing a respectful, professional and inclusive learning environment.

Participants must not engage in harassment, threats, discrimination, intimidation, disruptive conduct, unlawful activity or behaviour that compromises the safety or learning experience of others.

Menttora may remove a participant from a program where reasonably necessary because of inappropriate or disruptive conduct, subject to applicable law.

7. Online Programs and Third-Party Platforms

Some Services may be delivered using third-party platforms, including video conferencing, learning-management, payment, scheduling, communication or cloud-storage services.

Menttora does not control third-party platforms and cannot guarantee their availability, performance or uninterrupted operation.

Participants are responsible for maintaining appropriate internet access, equipment and account security required to participate in online programs.

8. Privacy

Menttora collects, uses, protects and discloses personal information in accordance with applicable privacy legislation, including Alberta's Personal Information Protection Act (PIPA) and, where applicable, federal privacy legislation.

Personal information may be collected for purposes including registration, payment processing, communication, delivery of Services, administration, customer service, security and legal compliance.

Menttora will take reasonable measures to protect personal information and will not sell personal information as a business practice.

For more information, please review the Menttora Privacy Policy.

9. Participant Information and Confidentiality

Participants may voluntarily share information during workshops or discussions.

Participants are expected to respect the confidentiality and privacy of other participants.

However, Menttora cannot guarantee that information voluntarily disclosed by participants in a group setting will remain confidential.

Participants should avoid sharing highly sensitive or confidential information during group sessions.

10. Intellectual Property and Website Content

The Menttora name, logo, website, course content, training materials and original educational resources may be protected by copyright, trademark and other intellectual-property laws.

You may not copy, reproduce, modify, publish, distribute or commercially exploit Menttora's proprietary content without written permission.

11. No Guarantee of Results

Menttora does not guarantee that participation in a course, workshop or other Service will result in:

• employment or promotion;
• certification or licensing;
• increased income;
• organizational improvement;
• career advancement;
• funding or business success; or
• any other specific result.

Outcomes depend on many factors outside Menttora's control.

12. Disclaimer and Limitation of Liability

Menttora makes reasonable efforts to provide accurate, useful and current educational content. However, we do not guarantee that all information will always be complete, current, error-free or suitable for every participant.

To the maximum extent permitted by law, Menttora and its owners, instructors, employees, contractors and service providers will not be liable for indirect, incidental, special or consequential losses arising from participation in a Service or use of the website.

To the maximum extent permitted by applicable law, Menttora's total liability relating to a particular paid Service will not exceed the amount paid by the participant for that Service.

Nothing in these Terms excludes or limits liability, consumer rights, warranties or remedies that cannot legally be excluded or limited under applicable law.

13. Third-Party Links

The Menttora website may contain links to third-party websites or resources.

These links are provided for convenience and informational purposes. Menttora does not control and is not responsible for the content, security, availability or privacy practices of third-party websites.

14. Force Majeure

Menttora will not be responsible for delays or inability to provide Services caused by circumstances beyond our reasonable control, including severe weather, natural disasters, illness, power or internet outages, government actions, labour disruptions, emergencies or other unforeseen circumstances.

Where reasonably possible, Menttora will attempt to reschedule or provide an appropriate alternative.

15. Changes to These Terms

Menttora may update these Terms from time to time.

The current version will be posted on the Menttora website with the applicable “Last Updated” date.

Continued use of the website or Services following an update constitutes acceptance of the revised Terms to the extent permitted by law.

16. Governing Law

These Terms are governed by the laws of the Province of Alberta and the applicable laws of Canada.

Subject to mandatory consumer-protection and other applicable legal rights, disputes relating to these Terms or the Services will be subject to the jurisdiction of the courts of Alberta.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue in effect.

18. Contact

Questions regarding these Terms may be directed to:

Menttora: Academy for Professional Development
Website: menttora.ca
Email: info@menttora.ca
Telephone: 403-383-4109

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By using the Menttora website or registering for or participating in a Menttora course, workshop or professional development program, you acknowledge that you have read and agree to these Terms and Conditions.

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